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Fequently Asked Questions

Graphic Design – 3-5 Business Days M-F (Turn Around)
Printing – 3-5 Business Days M-F (Turn Around)
Web Design – 3-5 Business Days M-F (Turn Around)

Pixel Play MKTG is in the business of delivering high quality, fast turnaround printed material. However, shit happens in real life. When said shit happens, Pixel Play MKTG will make a reasonable attempt to the complete and ship your job. That means, if there is an electrical failure, or a machine goes down (because that really happens), we will reach out to you as soon as possible to let you know something has gone awry and seek the best possible solution together. We believe that teamwork makes the dream work, we’re here for you!

Turnaround times do not include shipping time. The estimated date you will receive your order is a combination of the selected turnaround time and shipping time. Once your order is placed your turnaround time generally cannot be changed and billing charges will not be reversed.

For your convenience, depending on the product ordered, Pixel Play MKTG offers a variety of different production turnaround times. The available turnaround times will be listed with the product as part of the order process.

  • All orders are available for shipping (Rates May Vary)
  • After orders are shipped  tracking information will be provided via email within 24hr business days only.

  • If delivery is impaired by an act of God, electrical failure, airline delays or cancellations, etc., PixelPlayMKTG will make a reasonable attempt to complete and ship the client’s job, however, client agrees not to hold PixelPlayMarketing.com liable if delivery is impaired or delayed by such an act of God, electrical failures, airline delays or cancellations, or any other unforeseeable delay in delivery.

No exchanges or refunds. All sales are final!
Unless error is made by our production staff.

  • All print jobs require a 100% advanced payment due upon checkout when placing an order with PixelPlayMKTG. It is our policy that such advanced payments are strictly non-refundable*.

  • PixelPlay MKTG rintMyGfx does not guarantee the exact color (including darkness or brightness) and cuts on jobs due to our gang run1 printing process.

    By sending specifications, images and/or file to pixelplaymarketing.com, you the “client” represents that you, the client are the sole author of the work and possess all rights to use such specifications, images and/or files, including but not limited to any exclusive licenses. Client further represents that the specifications, images and/or files do not infringe upon any statutory copyright, common law right, trademark, license or any other proprietary right.

    If furnishing such specifications, images and/or files to pixelplaymarketing.com client agrees to hold Pixel Play MKTG harmless against any claims whatsoever associated with their use or exploitation.

Custom Graphics & Web Design

We also create unique of one a kind graphics for all your marketing needs.

How to Order

  • Choose ayour desired product.
    Select which type of printing and quantity you need.
  • Upload your print ready artwork or choose to have our graphic team design it for you.
    Once you've done that, either purchase more products or checkout.
  • Enter a coupon code if applicable. Enter you payment information and shipping and you're done!

Customer Support

PixelPlay Marketing offers excellent customer support, Feel free to contact us via phone, email, or chat support.

Fast Turnaround

PixelPlay Marketing specializes in high-quality, quick turnaround, affordable printing.

Secure Payment

We use secure payment processing for ALL of our payments. You can feel safe using your credit or debit card on our website.